![]() ![]() If you would like to request a refund for your Reading Eggs or Mathseeds app subscription via Google Play, please submit this form here. We offer a 30‑day money‑back guarantee for Google Play customers please contact our customer service team at After 30 days, no refunds will be offered.įor information on cancelling a subscription via Google Play, visit. ![]() If you purchased a subscription via Google Play, you can cancel your subscription at any time. We cannot directly manage the refund and/or cancellation process on behalf of the customer.įor more information on how to cancel your Reading Eggs or Mathseeds app subscription via the App Store or request a refund, please visit. Please note, transactions made through the App Store are between the purchaser and Apple. If you purchased a subscription via the App Store, you can cancel your subscription at any time. All other payment methodsIt might take up to 30 days for the statement. You can contact your carrier for an update. Processing time might be affected by your carrier. Mobile phone billingIt might take up to 60 days for the statement to show the refund. įor information on reporting a problem with Google, visit. Store creditIt might take up to 48 hours to see the refund in your Apple ID balance. You can find more information on reporting a problem with Apple at. If you need to report a problem with a subscription that you have purchased using the Reading Eggs or Mathseeds apps, you will need to follow instructions provided by Apple or Google. If you cancel your paid subscription, you will continue to have access to your subscription for the period of time that has already been paid, and no future charges will be made. Cancelling and refunding your app subscription via Apple App Store or Google Playįor both App Store and Google Play app subscriptions, you will only be charged once your free trial period has ended. ONCE THE REFUND HAS BEEN MADE YOUR ACCOUNT WILL LOSE ITS SUBSCRIPTION. Upon receipt of your refund request, we will process your refund as quickly as possible (please allow up to 14 days). The subscription that you purchased (and would like a refund for).To obtain a refund, please email and provide the following information: After 30 days, no refunds will be offered. ![]() Reading Eggs offers a 30‑day money‑back guarantee for our website customers. If you purchased a yearly or monthly subscription through the website, you can cancel your subscription at any time. Stringent physical and technological measures are taken to protect customer information. Purchasing information provided from online transactions for parent web subscribers is used for accounting purposes only.Īfter payment, no credit card details are retained or stored by us. Our subscription management provider is PCI Compliant and is PCI DSS Level 1 certified. Reading Eggs Refund Policy Credit card transaction policyĪll credit card transactions made for parent web subscribers are done over a secure internet connection using 128 BIT SSL encryption.ĭigital certificates are used to maximise security when receiving credit card information. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |